Hotel Closure

Hi,

We are closing from 5th November till the 3rd December due to lockdown, can you cancel all our Booking.com reservations between these dates?

Thanks,

Emma May

Operations Manager

BrookAve 2 years ago

Hi Emma

You cannot handle it like this.

Nothing will happen.

Phone bdc support for the existing bookings and

Under property menu, details activate snooze, and set the dates.

Sergei - Commu…

2 years ago

Hello, The Corner House Canterbury! Welcome to the Partner Community. BrookAve is absolutely right - you can't cancel your reservations in the Community. Here is where you can read more: https://partner.booking.com/en-gb/help/reservations/can-i-cancel-reservation

Also, maybe it's worth reaching out to your guests and explaining the situation to them. So they can cancel by themselves.

My property has a local management. Please contact me to have the appartment verified by a zoom call by my property manager

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Hello Who deal with our global distribution services via booking.com

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