Hotel Policies

Dear Partner,

                  Can you help me or suggest or guid me how to change my hotel policy about local id holder or couple friendly option deactivate or activate steps.




BrookAve 2 years ago



most of that is under Property menu.

  1. policies page 
  2. view my descriptions : Fine Print
  3.  also leverage the message templates, add into New Reservation
  4. add photos with text





contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox