There are a few areas you could look at to ensure you are maximising your property's visibility and remaining attractive to bookers.
Be flexible with cancellations
It’s important to be flexible, especially in the current climate, and offer a variety of cancellation policies. If you are worried about having too many cancellations, it can actually be a good opportunity for you to provide a great guest experience initially so customers will be more likely to book your property the next time they’re looking to stay in your area.
Add discounted rates
To generate more business on low-demand dates, you could add special promotions that encourage guests to book your place. Everyone loves a good deal.
Target frequent bookers
If you’re eligible to join the Genius programme, it offers you exclusive visibility to our most frequent bookers.
What’s the advantage? On average, Genius properties tend to see a 7% increase in bookings. We have over 20 million Genius bookers, and they tend to cancel less, book longer stays and spend more per night than your average guest.
All you have to do is offer this group a discount on your cheapest/most popular room.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
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Hi
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Reassuring guests
Visibility Booster
Only apply discounts to one room type not all.
Create promotions
are some of the things to consider
Kind Regards,
Be Safe, Be Well
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Hi Shaide Shabani,
There are a few areas you could look at to ensure you are maximising your property's visibility and remaining attractive to bookers.
It’s important to be flexible, especially in the current climate, and offer a variety of cancellation policies. If you are worried about having too many cancellations, it can actually be a good opportunity for you to provide a great guest experience initially so customers will be more likely to book your property the next time they’re looking to stay in your area.
To generate more business on low-demand dates, you could add special promotions that encourage guests to book your place. Everyone loves a good deal.
If you’re eligible to join the Genius programme, it offers you exclusive visibility to our most frequent bookers.
What’s the advantage? On average, Genius properties tend to see a 7% increase in bookings. We have over 20 million Genius bookers, and they tend to cancel less, book longer stays and spend more per night than your average guest.
All you have to do is offer this group a discount on your cheapest/most popular room.
Kind regards,
Shirley E.