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HOW CAN I CHANGE THE LENGTH OF STAY

Dear Sir/Madam,

I received a booking ye sterdayand after a couple of hours,the guest requested a change on the lenght of stay.Instead of 9 nights,they requested 8 nights and different dates.

I've managed to change the dates as per the inquiry of the guest, but the system doesn't allow any change on the lenght.

Could you please inform me if this is possible?I agree to stay less nights.apalease guide me on thiw matter.

Sincerey yours,

Joanna Kapri


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BrookAve 1 year ago

Never do that always tell the guest to ring or contact CS team on website.

 

Workaround, block out the extra date and they pay you directly for that one night. 

 

Or phone partner support