How can I collect the payment of my guest

Where and when I will collect the payment of my guest. i already send my BDO acct to collect the payment of my guest. Thank you pls reply soon.

BrookAve 3 years ago


Hi evangeline


That entirely depends on you .


By default they pay on arrival ,so either sign up for :


  1. BdC Online Payments and have a ePOS machine or online app to bill VCC. Guest prepays BdC, BdC issues VCC and you charge the VCC on day after check-in date.
  2. Payments BY BdC - guest prepays BdC, then you monthly.
  3. Sign up for a serivce like https://sumup.ie/bookingie/ and request Virtual Terminal service.


Partners cannot assist with Account issues. Posting such topics will not result in any action by BdC Partner Support.


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards