j
1

How can I help guest add an extra night to their reservation?

On the Extranet under the Reservations tab I can see that I can the option to Change the Dates but I can not increase the length of stay. How do I help with this?


b
11
BrookAve 2 years ago

What happens when you try to change the dates? I.e. its same thing

 

 

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

b
11
BrookAve 2 years ago

Otherwise collect cost for it directly and not commissionable.