How can I pay a pending invoice with Booking?

Due to the practically NON EXISTING bookings during the last months, my hotel has a pending invoice with Booking.com. Can I have a bank account number were I can transfer the owed money? 

Many thanks for your answer

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Piero 


Simply verify the options by going to the Finance Overview section and check  as most of us only have :


1. Setup Direct Debit for Bank to authorise auto payment from your account.


2. Setup Booking IBAN details as a PAYEE on your bank account to do manual transfers with phone or online banking apps.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


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