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How to cancel Genius Programme
Hi there. Can anyone give me advice on how to cancel my Genius Programme partnership?
Hi there. Can anyone give me advice on how to cancel my Genius Programme partnership?
Hi
You can easily opt out, under Opportunity menu
Kind regards
Really? a downvote for telling you where to look .
It is literally under the opportunity menu, and literally called Genius..
Are you saying it does not exist on your menu?
Unable to find opportunity tab in extranet when opened on iPad. Does one need to be on a laptop or desktop?
Hello,
I would recommend logging in on a desktop. If you want to use your mobile device, you can download our Pulse App for easier use.
Regards,
Michelle
Hi Barry. Can you kindly tell me exactly how? I'm not finding anywhere to opt out under the oportunity menu.
Thank you
I am sorry, but I am not finding easy at all. There is no option to cancel anywhere on the extranet. If you would be so kind as to explain this easy process step by step, I would appreciate it.
Dear Partner,
In your Extranet go to Opportunities tab, click on Genius Partner Programme...there you will find the Suspend Genius Account click on it and it will guide you.
Hope this helps....
Dear Purple Haze Eco Lodge, If you don't see any available option to leave Genius Program (You should see it under Opportunity > Genius Partner Program > Pick your rooms > Quit Genius program ), you will need to send a request to our Customer Support as you don't have the chance to remove it. Just bare in mind that if you quit it, it will be off for 6 months. Have a good day!
Thank you Community Admin. As you can see from my post above, those options are simply not available to me. I ended up sending a request to customer support to ask to be removed from the programme. I will see how it goes.
Did You find solution how to cancel it ?
they moved it under the Opportunities menu, g oto it and then select :
Quit Genius Program
or if you have two or more Room Types, kee pone on Genius and opt out on the others.
You can also snooze for a month!!!
I don't have this option, i know you can pause for a month but i want to cancel altogether & they're not making it easy!
it not working more, can you please help me how to quit genius program now? thank you
I have an issue with this too. I do not see how to cancel the genius program. I can see how to suspend it for a max of 30 days but I actually simply want to cancel it
Hi Nuara,
Please have a look at above comment BrookeAve has posted…it is very informative…
Hope you can find it…
I saw it of course but I simply do not have the option - see screen shot, nothing under that
Hi Nuara!
Oh that’s so inconvenient!!! I guess not all partners have this option!!!
I guess you have to contact directly BDC through your Extranet inbox and ask them to assist you…
Give us feedback if you resolve this issue…
Wish you a happy day.