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How to cancel a guest
The room was booked through two sites at the same time so I need to cancel one
The room was booked through two sites at the same time so I need to cancel one
Message guest and apologise. Have a look at other local options so you can recommend somewhere else and more likely to agree to cancel. Don’t get booking.com to do it for you as it will charge a relocation fee. Only guest can cancel so to initiate.