How to cancel reservations?

Hello, I have a personal problem and I'm going to close the palace for a week... but I have 3 reservations and I need to cancel it...  

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Fluff (new account) 1 year ago

Your best option is to contact the guests directly and ask them to cancel with 100% refund.

If BDC relocate the guests you will have to pay the cost of that and ANY extra charge in the process thereof. Could be very expensive!