How to change the amount of 'sleeps'?

On the extranet, we filled in to host 4 people (4 adults / 2 children / maximum of 4 people), with 1 bedroom for 2 and 2 sofa beds in the living room. When we check it out, on the booking website we see a sign of 3 persons at 'sleeps'. How can we change it into 4?


BrookAve 3 years ago


Hi Jan


Phone BdC PartnerSupport for them to review how you have set it incorrectly and advise where you went wrong





Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox