HOW TO CONTACT CUSTOMER SERVICE
my guests left and took the key of the flat with them .
Considering they live in the UK I don't feel safe and want to get them back or change the lock.
The guests are not responding and the phone is off.
how can I call booking. com?
Hi Aurora Tota
You can find the partner only contact methods via this new guide:
Extranet - Location of Partner Only Phone number and Message methods
For a better way to secure and remote manage the lock on a cheap budget , and eliminate the use of a front door key.
Have a look at :
Using Smart Locks for keyless access
Smart lock - How to setup code and advise Guest to self check-in
Ring Video Doorbell 2 - for Front, Porch, Back, Side doors and gates
Could a senior account manager for Portobello House please call me
Reminder this is PARTNER HUB Community, not BdC support.
Also do not hijack unrelated topics . Instead Start a conversation.
And since it is URGENT, why are you not calling BdC support directly ??
No one will be calling you.
Contact BdC- Location of Partner Only Phone number and Message methods