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How do I change the address location on the booking.com website

Hi 

I am new to the partner hub, so if this question is somewhere else please accept my apologies.  

I have just uploaded a property on the booking.com website, and it is showing the exact prperty location to everybody.  I only want people to see the actual village location and not the address.  How do I change this on the extranet please? 

 

 


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Christian Gueco 1 year ago

Hi Partner,

This a forum where you can connect online with fellow Booking.com partners for tips and advice. This is NOT for Booking.com Partner Support. Don't post action requests here.

I believe this is still NOT possible. Please have a read on these threads.

https://partner.booking.com/en-us/property-management/hide-full-address-until-reservation-made

https://partner.booking.com/en-gb/community/property-management/hide-adress-be-shown-guests

All the best,

Christian

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Claire Rees 1 year ago

I thought it was a partner support!  Where do I go for this then?

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Claire Rees 1 year ago

And it says partner hub at the top of the page, and every where that I have gone on this page, people are asking questions.  I am confused by your comment? 

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Christian Gueco 1 year ago

Hi Partner,

When questions are posted in the "Global Partner Community", these are viewed by fellow Booking.com partners (i.e. hosts) who provide tips and advice and shares their experiences with others.  

These URL should clarify the use of the community hub: 

https://partner.booking.com/en-gb/community

https://partner.booking.com/en-gb/help/working-booking/going-live/partner-community-guidelines

To contact Booking.com Partner Support, recommended reaching them via phone as it is much faster the escalate any issues or concerns. See the steps below to get the contact number in the extranet page which is different for every country.

Contact support

You can also check this page https://partner.booking.com/en-us/help/support-contact/contact/where-you-can-reach-us

All the best,

Christian