How do I contact Booking.com ??

I find very difficult to get in contact with Booking.com useing an ordinary mail. I have question about my latest invoice and how to terminate the arrangement. I'm so fed up.....

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Hornum Country Appartment




Please take the time to layout all your questions here and then we [ partners] may be able to advise and determine next steps for you.


  1. Partner Support Contact is as below and my visual guide. Always use the Extranet method as described.
    1. By using ordinary mail - direct email address has never been an option.
  2. Invoice questions - share the questions we might be able to direct you to where to look and what options you have etc.
  3. End My Partnership - If you wish to end your partnership and listing(s), once you settle the invoices due and cancel future bookings, block new bookings. you can :
    1.  In the extranet, go to the ‘Inbox’ tab.

       Select ‘Booking.com messages’.

       Click on ‘See Contact Options’

      Topic : Account

      Subtopic : Terminate, follow steps.



Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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