How do I email Booking.com

Ive spent ages on my lap top and the pusle app trying to email them, but no tab.

I pay over $1000 in commission but yet cannot send them an email. i ve been trying to ring, but the line is busy all the time.



BrookAve 2 years ago

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi  Ffona


  1. EMAIL Address - There has never been an email option . This is not a thing.
  2. Use my visual guide below on how to both message and phone via Extranet.
  3. I reccomend you message them first as per guide, then follow up with a phone call. 

Note do not use the public main lines unless you absolutely have to.

i.e. use the phone number via the discovery method below instead. as that is the partner support team number. This is a common mistake some partners make.




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Nalaka Dissanayaka 3 days ago

I want to update to $30 per person per day. Give me the steps to do it.


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