How does one get hold of an actual person to speak to - the number in Cape Town have not been answered for months.

I have all invoices paid up to date since Jan to April, May is scheduled for payment this week, but Booking.com keeps sending me payment reminders, and Blocked my account. I have even sent proof of payments to them, but nothing works. It also is frustrating if you can never get hold of a human to speak to. 

BrookAve 2 years ago


using the *Public linked list below pick another number, remember its does not have to be in same country.



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox