How to escalate matters to high Management at Booking.com?
I am a very disgruntled so called "partner"!
Higher Management is unaccessible as overly protected by Bkg.com "customer agents". Such agents are from call centres in Singapore, or Greece or elsewhere. Yet the way they have been trained is disrespectful even though being overwhelmingly polite to the extent it becomes patronising.
I am tired of the repeated stereotype replies I get from customer services agents.
My question is: how can I escalate matter to High Management at Booking.com?
I am to the point that I am willing to buy myself a return airplane ticket to go to Amsterdam and demand to be heard by Higher Management.
Wishing you a pleasant week.
Kind regards / Yves