HOW TO MAKE THE GUEST TO THE BLACK LIST?
Hello, I was wondering if there is possible to know how to add a guest to the blacklist in case he will book our hostel next time.
could you please tell me how to do it, and i am so appreciate from that.
thank you very much~
In the reservation detail page is a Report Guest feature.
However as I just discovered you are limited as to when you can use it.
As Shown Below.
So my workaround is collect the Reservation numbers and note the names, CC and contact info.
Then use the message option to send to BdC support, give it 10 minutes, and then pick up the phone and ring BdC support. See guide below.
At this point the case has been opened and they have the message in front of them, to discuss , further action.
PS: your partner profile is missing your property listing link, please add it
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods