how to open rooms

i opened rooms in calendar but my booking is closed

Profile picture for user m.adamopoulou.hotmail.com m
M Adamopoulou 3 years ago

Hi Ripa and welcome to the Partner Community.

Is your property verified???

Make sure your room status is not set to 0.

You can always call your booking.com support team and ask them to check your calendar for you...

Wish you well.

BrookAve 3 years ago

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Ripa

As Maria mentioned, and I elaborate,  this is very likely a misconfiguration of the Property & calendar availability settings ( restrictions etc).


This is a common issue for new partners.


I did up this a while ago, which should help with the basic and demystify some of the blur, in the BdC guides.


Managing Availability by BrookAve




Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


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