How to setup guest requirements to book?

Hello. Does Booking.com offer minimum requirements for guest bookings? Example, if I want to restrict to guests who are 25 years old or older, how can I do that? Or if I only want verified guests to book.

I ask because I just received a first timer booking for Thanksgiving dates. I want to decrease chances of bookings like these being canceled last minute or chargeback. Typically, the more legit the guest profile is (verified, not new, etc), the better it all goes.

Is there a way to set these limits within this site? TiA

BrookAve 1 year ago



  1. Age min and max 
    1. Property > policies page
  2. setup PrePay process 
    1. setup 3rd party (not BdC) prepay methods into message template - New Reservation
    2. add a time limit 
    3. when they fail to comply  click Request Cancel, then option 1, then call partner support to expedite free up of that inventory.


 no one here but us leprechauns , contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 


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