I have 2 problems with this platform

1. The questions come to me by email but when I enter the platform they do not appear so I can answer them. 

2. It appears that it cannot be reserved, I don't understand why? If we don't have pending invoices 

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Evana - Commun… 1 year ago

Thank you for your message. We want to make sure we give you the right support for your situation. Please contact our support teams directly by sending us a message via your Inbox tab of the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message. You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages. We don’t publish these phone numbers here because we only offer this service to current partners.