u
1

I have 3 properties listed with booking.com. I would like to delete two properties and keep one - how do I do this?

It is quite a simple question but I can't get to the answer on booking.com


a
1
Aggieland Vaca… 1 year ago

I would like to know how to delete a duplicate listing as well?

 

Profile picture for user alex.ioana a
B.
Alex - Content… 1 year ago

Hey Uzuri Lodge and Aggieland Vacation Rentals!

 

There's actually a set process that you can follow. If you're 100% sure that you know what listings/duplicates you want to remove, you can follow the steps outlined in Partner Help:

 

https://partner.booking.com/en-gb/help/legal-security/policies-local-la…

  1. Log in to the extranet
  2. Click on Inbox and then click on Booking.com messages
  3. Click on See contact options
  4. Choose Account (password, contacts, channel manager, devices, terminate contract) as the topic and Terminate contract (selling property, temporary and permanent closure) as the subtopic
  5. Click on Terminate contract and then answer all the questions that follow
  6. Read the important information displayed and then tick the box to confirm you acknowledge this and that you’re certain you want to terminate your contract
  7. Click on Terminate my contract
  8. Read the terms and conditions of terminating your contract and then tick the box to confirm you understand these
  9. Click on Terminate my contract again
  10. Read the confirmation message and then click on Close

 

Hope that helps you both! 

a
1
Aggieland Vaca… 1 year ago

Good Morning,

This process was already done a few weeks ago but nothing was done after.

Profile picture for user alex.ioana a
B.
Alex - Content… 1 year ago

Odd. Do you mean the listing you want to remove is still online? I'd check if all steps were covered in the closure process and if anyone reached out to you in the meantime. You might have done that already, but that's my best advice.

 

Even if the duplicate is still there, you should immediately close all availability so that no guests can book reservations using that listing in particular. If you've done that already, great! If not, please give this article from Partner Help a read: https://partner.booking.com/en-gb/help/rates-availability/extranet-cale…