Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, Owner...
j 1 jweeah.aol.com I need to cancel a booking due to Corona Family shielding b 11 BrookAve 2 years ago Hi Welcome to the Partner Only Forum, addressing only us not BdC support team. Posting something like this will not result in any action at all. Quick Guide : Open the reservation details page On right pane click Request Cancel If you actually want to agree to 100% refund then just select OPTION 2. BdC System will notify Guest. Guest must then click on a confirmation link in the notification. Once confirmed System if prepaid to BdC, will process a 100% refund back to their payment source, within 10 days. Literally that simple. The only typical time you cannot use this, is when the Request Cancel is greyed out. That is usually because of : Too close to check-in date /time After check-out date or check -in. In that case phone BdC Support , dont wait just phone them. Kind Regards, Be Safe, Be Well Dedicated Partner Contact Options - Visual Guide Reminder your profile here is missing your listing link, please add it. How & Why Add your Listing to your Partner Community Profile
b 11 BrookAve 2 years ago Hi Welcome to the Partner Only Forum, addressing only us not BdC support team. Posting something like this will not result in any action at all. Quick Guide : Open the reservation details page On right pane click Request Cancel If you actually want to agree to 100% refund then just select OPTION 2. BdC System will notify Guest. Guest must then click on a confirmation link in the notification. Once confirmed System if prepaid to BdC, will process a 100% refund back to their payment source, within 10 days. Literally that simple. The only typical time you cannot use this, is when the Request Cancel is greyed out. That is usually because of : Too close to check-in date /time After check-out date or check -in. In that case phone BdC Support , dont wait just phone them. Kind Regards, Be Safe, Be Well Dedicated Partner Contact Options - Visual Guide Reminder your profile here is missing your listing link, please add it. How & Why Add your Listing to your Partner Community Profile
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Hi
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting something like this will not result in any action at all.
Quick Guide :
Literally that simple.
The only typical time you cannot use this, is when the Request Cancel is greyed out.
That is usually because of :
In that case phone BdC Support , dont wait just phone them.
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile