I need to suspend this account. We are a seasonal Campground and we are closing until April 30, 2021.

Seasonal Campground needs to suspend this account.  We will re-open April 30, 2021.

BrookAve 3 years ago

Then simply use the property snooze feature 

Profile picture for user Account Advisor Shirley a
Account Adviso… 3 years ago

Hi Angie Brown,


Give the snooze function a try - it will allow you to suspend – or snooze – your property listing for as long as you need to.


What happens when my property is snoozed?

You won’t be able to receive any bookings on the dates you choose – this is called a snooze period. When setting up a snooze period, you can either set an end date or leave it open ended. In the latter case, we’ll ask you to choose a date for us to remind you to unsnooze and reopen your property. We’ll also add a message to your listing informing guests that your property can’t be booked at this time.


During a snooze period:
  • Travellers can still see your property
  • Travellers can make bookings on dates outside your snooze period
  • Your memberships in Genius and Preferred aren’t impacted
  • You can make changes to your property settings as usual


Follow these steps to snooze your listing.


Kind regards,

Shirley E.