i want to annulate a reservation a client made in our guesthouse
Hello, i would like to annulate a booking from a guest, because i need to go in clinic for opperation, and so i cannot rent the house for the period of 29 DEC 2020 till 2 jan 2021
the reservation number of the client is ***
reservation in summerhouse cadzand
i cannot reach the client, they still have 2 months to look for a other accomodaton, i am so sorry, but i have
to plan a operation in clinic and will be in recovery this period. Hope you can reach the client, i cannot reach them. can you please give me quick respond please? regards Filip Minne owner of the house in cadzand SUMMERHOUSE
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting something like this will not result in any action at all.
Quick Guide :
Literally that simple.
The only typical time you cannot use this, is when the Request Cancel is greyed out.
That is usually because of :
Else phone BdC Support if the guest does not action the notification after 3-5 days.
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