I would like to add another contact from my hotel to this account, how do I do this?

I would like to add a desk agent to the account to respond to guest requests and issues. How can I do this?

BrookAve 2 years ago


Hi Bridget


You have two menu options you might want to consider for this:


  • Create and manage users
  • Contacts

You can find both under the Account menu, top right Circles of the extranet.


How to create and manage extranet login accounts






Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox