I would like to cancel a guest stay

Hi, I would like to cancel a guest stay. There was an issue with my calendar and the apartment will not be available. Can you please help me or share the phone number I could call in Spain?

Thank you,


BrookAve 2 years ago


Hi Rodrigo


First try the partner support number as per below , then the public link list.


Note: BdC calendar sync is never rea ltime and , I and another are always posting about this, DO NOT USE it as you will get overbookings when you list on more than one OTA/Channel.


To do it properly you need a 3rd party service - Channel Manager


Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox