"incorrect map pin" error while registering

Hello good evening,

I'm trying to put my ad on the Booking page and I'm not being able to because at the end it says "incorrect map pin". I don't know what to do, I can't contact Booking.

I need to place the ad as soon as possible, what can I do?

BrookAve 2 years ago



HI Oier


You can by using option 3 below - public main lines, pick ANY Partner Support  location too.




Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox