Incorrect Property Contact Number Tagged to Guest Booking Confirmation

Hi Team,

Greetings from Eden Inn!

I made a test reservation in Booking.Com for my property Eden Inn Ooty and saw incorrect phone number and property details being tagged in the booking confirmation voucher sent to guests. I checked the property details in the extranet and all seems to be updated correctly.

Could you please assist with this issue?

Thanks & Regards

Eden Inn


BrookAve 3 years ago



You need to contact BdC Partner Support directly.




Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox