Key/essential workers

How can I open my hotel to key workers only on Booking.com 

Due to current lockdown measures, we would like to restrict opening  our rooms to the general public except key workers and workers who carry out  essential work only. Is there any way of putting a message/filter  to restrict the type of bookings we accept  prior to booking  a room. 

BrookAve 3 years ago



Hi Billy


Check out the Fine Print options in Extranet > Property > View My descriptions.

  1. Go to your extranet ‘Property’ tab and select ‘View your descriptions’.
  2. Scroll down to the section called ‘The Fine Print’ which now includes 'Coronavirus precautionary measures', and tick any measures that you have in place at your property right now.

The options include key workers options.


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind Regards,

Be Safe, Be Well


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