We cannot help with account or action requests, and no one from BdC Partner Support, nor Finance will ever see any post here in the Partner Hub, only other Partners.
You also cannot post cancellation requests ,nor dispute invoices here.
There are functions on Extranet for dealing with those directly, self service.
For invoices, use the dispute feature on the Reservation Statement page first, then follow up with a message.
Your next action is to message or phone Partner Support.
Message or Call BdC PartnerSupport ***
In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Right Pane - Click on ‘See Contact Options’.
Choose Account
Now choose Other
Then at bottom , See all contact options, and click Message or Call
As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
Hi
We cannot help with account or action requests, and no one from BdC Partner Support, nor Finance will ever see any post here in the Partner Hub, only other Partners.
You also cannot post cancellation requests ,nor dispute invoices here.
There are functions on Extranet for dealing with those directly, self service.
For invoices, use the dispute feature on the Reservation Statement page first, then follow up with a message.
Your next action is to message or phone Partner Support.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us
Kind Regards