The last booking

 The last booking of 2, 2021 was cancelled by a customer, why was I billed?

BrookAve 2 years ago








We cannot help with account or action requests, and no one from BdC Partner Support, nor Finance will ever see any post here in the Partner Hub, only other Partners.


You also cannot post cancellation requests ,nor dispute invoices here.

There are functions on Extranet for dealing with those directly, self service.

For invoices, use the dispute feature on the Reservation Statement page first, then follow up with a message.



Your next action is to message or phone Partner Support.


 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox



Kind Regards