At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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The last booking
The last booking of 2, 2021 was cancelled by a customer, why was I billed?
We cannot help with account or action requests, and no one from BdC Partner Support, nor Finance will ever see any post here in the Partner Hub, only other Partners.
You also cannot post cancellation requests ,nor dispute invoices here.
There are functions on Extranet for dealing with those directly, self service.
For invoices, use the dispute feature on the Reservation Statement page first, then follow up with a message.
Your next action is to message or phone Partner Support.
Message or Call BdC PartnerSupport ***
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