this is DMALL HOTEL, WE HAVE ONE CUSTOMER HAS COME WITH US, HIS RESERVATION NUMBER IS *** , we mark his status as "no show" by mistake. please update this reservation as present normal customer.


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jaybeegee 4 years ago

Hi there Dmall Hotel! this is a partner knowledge sharing forum and the only booking.com staff who typically frequent this site are the forum admins! You will need to email/call the support desk to have this problem solved. GL!