modification of reservation


we are receved for book room  .

but at this date we are finish room at this date number 

*** reservation


we dont room at this price i want to suggest customer room at  this price  1600 THB




Profile picture for user Tiffany Liew a
Account Adviso… 3 years ago

Hi Farid, 


Thank you for your enquiry. 


If you are having issues with an overbooking, it would be best to reach out to our customer service team that will be able to assist you further. We support a number of languages, so please let us know if you'd like to chat to us in your preferred language. To do so, you can reach out via the Extranet -> Inbox -> Booking.com Messages. 


As for the availability and rates, please ensure that you have checked these via the Extranet -> Rates & Availability -> Calendar. Alternatively, if you are using a channel manager, double check that everything is set correctly there. 


If you need us again, we're always here.


Tiffany L.

Booking.com Partner Services