f
1
modification of reservation
Hello
we are receved for book room .
but at this date we are finish room at this date number
*** reservation
we dont room at this price i want to suggest customer room at this price 1600 THB
THANK YOU
You have posted this on the partner forum so we cannot help with a specific reservation. Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Hi Farid,
Thank you for your enquiry.
If you are having issues with an overbooking, it would be best to reach out to our customer service team that will be able to assist you further. We support a number of languages, so please let us know if you'd like to chat to us in your preferred language. To do so, you can reach out via the Extranet -> Inbox -> Booking.com Messages.
As for the availability and rates, please ensure that you have checked these via the Extranet -> Rates & Availability -> Calendar. Alternatively, if you are using a channel manager, double check that everything is set correctly there.
If you need us again, we're always here.
--
Tiffany L.
Booking.com Partner Services