k
1

modifying a booking (Bossiney Cove Cottage - ***)

I have a booking (ref ***).  The guests are scheduled to arrive 10/04/21.  However, due to COVID restrictions, this is not possible as holidays are not permitted until the 12/04/21.  I have spoken to the guests and agreed that they will shorten their stay and not arrive until the 12/04/21. Is it therefore possible for you to amend this booking and issue a refund for the 2 nights?

Many thanks

Kevin Redman


b
11
BrookAve 2 years ago

 

contact partner support directly only.

 

 



REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox