Hi, someone has booked to stay arriving today and claiming they work for MOD and permitted to work, I have asked by email & text for a letter of authority proving this and the guest has failed to supply it, shall I refuse this booking.

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jaybeegee 4 years ago

Hi and welcome to the bdc partner forum.

You might want to discuss this with the bdc customer support on the phone (contact number available on the extranet inbox page) since guest arrives today.

My advice, and keep in mind that anything in this forum is not bdc official, is to ask for the letter on check-in if you are concerned. Also in every country there is a helpline on dos and donts and you might want to consult them too.