my account

we have sold our guesthouse. The new owner does not have access to all the bookings until 2-3 weeks, booking.com needs to make a few checks on the new owner. How does the new owner in the meantime get access to existing bookings and Virtual Credit card payments? He has asked to use my account, but I am reluctant to give him access. 

Any advice? Thanks.

BrookAve 2 years ago



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox