my guest had cancelled reservation though he made a review to my property

Dear partner in booking my guist with a reservation no ***

had made a review my property though he had a cancelled reservation.

please remove review

BrookAve 2 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi mohammad


Due to the nature of the post, we [partners] cannot assist.


Report it to BdC Support via message and include the reference


You must phone BdC Partner Support, as per the visual guide below or the short version here:




1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then click Seel All contact options, click call , phone number is revealed





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile