My property details are wrong. how do I correct?


I have my property (a 2 bedroom cottage) set up for a maximum of 5 guests self catering (2 private bedrooms, 1 with a double bed, and the other with a double and a single bed).

I have set the listing to maximum 5 guests

Or maximum 4 children (with 1 adult)

But when i look at the booking options from a guests point of view, it shows the property only sleeps 4.

However, if I put in the calendar options, 5 adults and 4 children (9 guests in total) it still lets me go through to the booking page, doesn;t warn me that I'm trying to book 9 guests, but still reads 'sleeps 4'

Any advice on what needs changed to allow the reservation system to show the correct number of guests etc. 

Profile picture for user Terrence Cooper t
Terrence - Com… 1 year ago

Hello Alan,

Thank you for your message. This article here explains how to update the occupancy of your room types. 

If you still are having issues please contact our support teams directly by sending us a message via your Inbox tab of the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours.

I hope this helps.

All the Best,