My property listing

Good Day


I really need someone to assist me with my listing.


If I log in with my email and password on Extranet, It takes my to my personal account and I cant see my listing at all. I cant even confirm my bookings with the clients because I cant see my property or manage it. PLEASE can one of your consultants give me a call asap at +***

BrookAve 3 years ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Juanitta Botha




  1. There are no consultants. Only fellow Partners and occasionally Communtiy Moderators.
  2. Extranet is not booking.com , correct link to memorise is : https://admin.booking.com
  3. No one will be calling you, should also be understood.



Contact BdC Support as per the visual guide below or the short version here:



1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile