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My property site is closed

Dear Support Team

I wrote a message 3rd of May regarding my April invoice, why i have to pay more than commission. Then I also sent a query regarding my VAT number. Your team has sent feedback that there was technical problem and try later. Yesterday sent a message that my site is suspended for a fake review, whether i never did even think about this nonsense activities. I don't know what your team intension. It is very sad booking.com is running with this unprofessional team. 

Could you please clarify or prove about fake review ?

I am waiting for your prompt and kind response.

 

Thanking you