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My unit reflects as open and available on the Pulse app but is not reflected on

But is not reflecting on

BrookAve 2 years ago


Hi Rob


Ignore pulse and get onto a pc and use browser to confirm it first, in the availability calendar, thats the gold copy and whatever is set there is gospel.


So you may then need to fix a restriction , rate plan, etc.


If you cant find anything then next step is contact BdC Partner Support


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards

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Rob Ferreira 2 years ago

Again, that you Brook, you certainly a wealth of knowledge on this system and I appreciate your response.


Take care Brook.


Warm regards, Rob