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Need to change reservation dates
My guests need to leave early and I am trying to help them change the departure date.
It does not seem to be working and I am unsure as to how to handle the situation.
My guests need to leave early and I am trying to help them change the departure date.
It does not seem to be working and I am unsure as to how to handle the situation.
You cant in general nor does it make sense to do so, as they still owe you for all nights booked.
But that can also be your perogative to waive.
It would be simpler to just let them checkout and leave as is, but for the dates they are gone, increase the inventory count +1 for that room type for just those dates.
That way you show as having availability.
The only other way, is to phone BdC Partner Support.
Simply report to BdC Partner Support , see below 3 methods.
Message or Call BdC PartnerSupport ***
*** public main lines via Where you can reach us