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No idea why someone was able to book one night in my property

I need to cancel a booking which is for only 1 night, my property number is 6663852.

 

Penny

 


Profile picture for user aline.decarvalho.booking.com a
B.
Aline - Commun… 1 year ago

Hello Penny Barrett , 

 

The reason why the guest was able to make a reservation for 1 night is because the non -refundable rate was created without any restriction.

However, I see that this was already fixed today on your end.

I hope this helps.

 

p
1
Penny Barrett 1 year ago

I must say I find booking.com calendar so much more complicated to update compared to Tripadvisors one.  Try and make it as simple as possible for the property owners, please.