No options anymore to set rate for different occupancies

Hello i accidently removed my rateplan as i expected it would not delete the prices from my calander but it did,  so i directly started a new rateplan,
But this time it not show me the options to set rate based on occupancies; fir example i have a apartment for max 4 persons i would give a lower for two persons.

My booking.com is connected with my smoobu. Maybe this alters the way it works.

I followed these instructions but i cant find the option anywhere to set this up!https://partner.booking.com/en-gb/help/rates-availability/room-settings…example of how it shows

If anybody can help me it would be great!

BrookAve 2 years ago


contact support 





Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

BrookAve 2 years ago

dont forget to share the what and how here