so keep having guests not turn up and not cancel either, and I can’t set up payment in advance.
so means guest pay me upon arrival,
wheni mark them as no show, then booking.com tries to charge them and they claim they did stay,
making me look like I’m lying and trying avoid Comission payment and I can’t find any help to change it.
their chat and help section is ridiculous and I keep getting booked and then no one turning up