i
1
"Overbooking"
Hello. There was one problem with a one room booking. The guest has booked 1 room for 4 days, however this room is offered as a reservation for 2 days. Only 1 room is available. Where can there be a mistake?
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Hi Iva!
Sorry to hear about your struggles...
Since this is only a Partner Community...I think it’s better you contact BDC directly.
Wish you luck.
Hi Iva Krefcunová
Are you saying under
Calendar > List View > Room Rate Plan
> Extended Field : Max Length of stay
is set to 2 for all days of the week, 365 days of the year?
Open the calendar in list view as per above, on left column click on the rate plan to expand and view Max Length of stay
this way you can confirm if set and fix if not.
Kind Regards