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Overbooking

Hi. 

I'm trying to get to Booking costumer service but I don't get any reply from them 😏

I have one bedroom and for tomorrow is booked 2x . One guest did change the reservation on Booking 4 times  and it  looks while he was doing that other guest was able to book too. I wrote to Booking...there comes that automatic reply that I should offer some other solution (I don't see that I made any mistake with the bookings) and now I'm afraid to get guests in front of my door.... 

Any tips.... can't get Booking on phone....they are nor replying on mail meil...

 

Thx. Zorana 


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11
BrookAve 1 year ago

 

no its Partner Support team not CS thats only for guests. see below

 

 

 welcome 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

Click on my name for more guides


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