g
1

payment

Pia Ästrom payed her bill by credit card last Friday morning. One day later she called to tell us that she already has payed in advance at Booking.com. I didn´t charged the virtuel credit card until now. What should I do?

Could you refund the sum?

I don´t know, if it´s possible to cancel the payment

 


b
11
BrookAve 1 year ago

 

sounds dodgy that she paid you in person but forgot she had paid already plus you can see if it was prepaid in extranet , when you actually confirmed its been prepaid?

 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

Click on my name for more guides


C1

 

 

 

C2