payment waiting

I wish to close my hosting account,  I have been messed around by Booking.com and you have failed to verify me for weeks, I have sent a video as requested, still not verified, i have not recieved the post verification.  I have messaged several times no responce.  I am owed 2 pay outs which i would like paid please.  I am now fully booked until end of Jan 2023 via airbnb so wish to cancel booking.com for furture bookings.  

Thansk Helne McGowan 0414844497 


Profile picture for user jarred.eccles.booking.com j
Jarred - Commu… 1 year ago

Hi Helen,

I am sorry to hear you have been having some difficulties verifying the property.

I would suggest reaching out to the team so they are able to assist in verifying and looking at the Pay outs you are waiting on.

Booking.com published a list of publicly available support numbers per country on the page I have linked to below, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers listed here on the Partner Hub. - https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us

I hope that helps Helen.