f
1
Payments to patrners
Haven’t been paid for some bookings but received an invoice which is calculated based on all bookings??
Haven’t been paid for some bookings but received an invoice which is calculated based on all bookings??
You have posted this on the partner forum so we cannot help with this problem.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
In general if you are on PbB - Payments by Booking, weekly thursday payouts should be active.
As for invoices, they no longer deduct invoice amount before payout.
Despite the invoice stating they will deduct form payout, you have to look at the invoice due amount and then transfer that amount back to them.
I know its silly that stopped deducting due amounts.